I love the title of this post and its perspective. As someone who works on the social aspects of using "the tech" I especially appreciate the quote below:

"The project was a success because of everything that you cannot see in the platform ..... the massive investment in terms of time, money and human resources that the project deployed. Tech is not easy but neither is the non -tech part of the project."
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Why technology is only 10 percent of ICT solution success

more at http://www.ictworks.org/news/2011/06/08/why-technology-only-10-percent-ict-solution-success?utm_source=ICTworks%20Subscribers&utm_medium=email&utm_campaign=bfc8f13d4e-ICTworks_RSS-Email